Frequently Asked Questions
What does “Premium Wooden Shutters” mean?
We rank wooden exterior shutters by the size of their parts, with the 3 main groupings being light weight, medium weight and heavy weight. Heavy weight shutters can further be sorted by the type of joinery used, with pegged mortise and tennon being the best. We consider a heavy weight shutter made of redwood with deep louver pockets and pegged mortise and tenon joints to be “Premium”
How do you define “Heavy Weight”?
Our shutters are 1-3/8” thick, with 2-1/4” wide stiles. Our louvers are 3/8” x 1-3/8”. Our rails range from 3-1/4” wide to 5-1/4” wide to provide a strong mechanical joint. All of these details work together to produce a strong and long lasting heavy weight shutter.
Do you offer finishing (paint) on your shutters?
We do not offer any finishing on shutters that are to be shipped.
If you are in the greater Dallas / Fort Worth area, and need shutters,
please Contact Us for discount (no shipping) pricing and to learn about install options.
Can your shutters be stained?
Because of the heavy exposure to the elements that shutters have to endure, we do not recommend staining as a finish.
What types and styles of shutters do you make?
We can produce just about any type of exterior shutter, including louvered, raised panel, flat panel, wide louver, french (sawn) louver, operable louver, round top, arch top, Bahama (Bermuda) and multi-panel.
If you can make all styles of shutters, why can’t I buy them on your web site?
Over 75% of our customers purchase basic 2 panel shutters in either louvered or raised panel with standard specifications. Since more complex shutter ALWAYS require additional communication, we designed our web site to allow the bulk of our customers to order without having to go through an long list of irrelevant choices. If you need something more complex, Contact Us ▻ and we will start working with you to determine your EXACT needs.
What size shutters can you make?
All of our shutters are made to order, and can be made in any size.
If you can make any size shutter, why does your web site only go up to 24” x 96”?
24” x 96” is about as large as we can go and still ship by UPS. Since all of our online pricing INCLUDES shipping, this is as large as we can accurately price nationwide. Larger shutters will usually ship by LTL truck, and price (with shipping) is quoted based on the total order. Contact Us ▻ so we can quote your needs.
Why do you use Redwood?
In making wood choices, we look at 3 factors:
Rate of expansion and contraction due to heat and humidity.
Natural resistance to rot.
Price and availability.
In our marketplace, we believe redwood is the best balanced choice for a premium shutter.
If Redwood is so good, why do you make shutters out of Pine?
Some of our customers make their selection based on price, and pine is a good choice for a more economical shutter.
What is MEDEX and why do you use it for your Panels?
MEDEX is a high density MDF that is designed to be used in wet locations. In panel shutters, we see more failure in panel glue joints than in any other area. By using MEDEX, we are able to eliminate panel glue up which results in a better shutter at a lower price.